Privacy Policy

Introduction

Triesten Technologies LLC, doing business as Simple720 (“we,” “us,” or “our”), is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our IRS Form 720 e-filing and related services (collectively, the “Services”). We strive to provide transparency and accountability, meeting the standards expected by organizations of all sizes, including enterprise-level clients.

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to all personal information that Simple720 processes, including information collected through our websites, mobile applications, offline interactions, and integrations with third-party platforms. We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. If we make material changes, we will notify you as required by applicable law (e.g., by posting an updated version on our website or sending you an email notification).

2. Personal Information We Collect

We collect personal information to operate, improve, and provide our Services. The categories of personal information we collect include, but are not limited to:

• Identifiers: Name, email address, postal address, phone number, employer name, and other contact information.
• Device Information: IP address, browser type, operating system, device identifiers, and login timestamps.
• Interaction Data: Pages visited, features used, links clicked, and form submission details (e.g., IRS tax form data).
• Professional Data: Employer details, role or position, and other business information relevant to corporate account management or e-filing services.

We may also collect any additional information you voluntarily provide, such as support requests, survey responses, or feedback.

3. How We Use Your Personal Information

We use your personal information for the following business and commercial purposes:

• 1. Service Provision and Enhancement
  • To facilitate IRS Form 720 e-filing and related tax services.
  • To improve and optimize the functionality and user experience of our platform.
  • To personalize your interactions with our Services (e.g., user preferences, saved profiles).
  
  
• 2. Payment Processing (Done via third-party service - Authorize.net. We do not collect or store any payment information)
  • To process transactions, manage subscriptions, and handle refunds where applicable.
  • To detect and prevent fraudulent or unauthorized transactions.
  
  
• 3. Communication
  • To send transactional emails (e.g., confirmations, invoices, account notifications).
  • To respond to inquiries or customer support requests.
  • To inform you of important product changes, policy updates, or service advisories.
  
  
• 4. Legal and Regulatory Compliance
  • To maintain records consistent with tax, audit, and other legal requirements.
  • To comply with IRS, and state, regulations requiring data disclosure.
  
  
• 5. Analytics and Research
  • To perform data analytics (e.g., usage trends, engagement metrics) to enhance our Services.
  • To create de-identified or aggregated datasets for internal research and development.
  
  
• 6. Corporate Governance
  • For auditing, compliance, and risk management.
  • To enforce our Terms of Service and protect our legal rights.
  
  

4. How We Disclose Your Personal Information

We may share or disclose personal information under the following circumstances:

• 1. Service Providers and Vendors
  

  We engage trusted third parties (e.g., cloud hosting providers, payment processors, analytics services) to help us deliver the Services. These providers are contractually required to handle your data only as we direct it and by this Privacy Policy.

• 2. Business Partners
  

  We may partner with organizations or affiliates for co-marketing or joint service offerings (e.g., special corporate accounts). When we engage in such activities, we ensure data protection measures are in place.

• 3. Government Agencies
  

  Where law or regulation requires, we may disclose your information to the IRS, other tax authorities, or law enforcement agencies. For example, in response to a subpoena, court order, or other valid legal process.

• 4. Affiliates and Corporate Transactions
  

  We may share personal information with our parents, subsidiaries, or affiliates for business continuity. In the event of a merger, acquisition, bankruptcy, or sale of assets, user data may be transferred to the entity assuming control, subject to the same or substantially similar privacy commitments.

• 5. With Your Consent
  

  We may share information with third parties if you provide explicit consent, such as when you opt in to a specialized feature or service.

5. Your Privacy Choices and Rights

Depending on your jurisdiction, you may have certain privacy rights (e.g., the right to access, correct, or delete your personal information). Specifically:

• Access and Correction: You may request access to the personal information we hold about you and ask for corrections if needed.
• Deletion: You may request that we delete your information, subject to legal or contractual limitations.
• Restrictions and Objections: You may have the right to restrict certain forms of processing or object to processing based on legitimate interests.
• Opt-Out of Marketing: You can opt out of marketing emails by following the “unsubscribe” link in our messages or contacting us directly.
• Do Not Sell/Share: Where applicable, you can opt out of certain data sharing practices considered a “sale” under state law.

To exercise these rights, please contact us using the details in the Contact Us section. We will respond in accordance with applicable legal requirements.

6. Security of Your Information

We maintain industry-standard safeguards to protect personal information against unauthorized access, loss, theft, and misuse. These measures may include encryption, access controls, intrusion detection systems, and regular security assessments. Despite these precautions, no security system is impenetrable, and we cannot guarantee absolute data security.

7. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Retention periods vary based on contractual and legal requirements, accounting practices, and the complexity of user engagements.

8. Supplemental Notice for Residents of Certain U.S. States

Certain states (e.g., California, Virginia, Colorado, Connecticut, Utah) grant additional rights, including:

• The right to know the categories of personal information we collect and how it is used/disclosed.
• The right to opt out of certain data sharing or “sales” of personal information.
• The right to non-discrimination for exercising these rights.

For details on how these state-specific rights apply, please see the official state privacy laws or contact us.

9. Cookies Policy and Tracking Technologies

We utilize cookies, pixel tags, and other tracking technologies to:

• Recognize you when you return to our platform.
• Analyze usage trends and measure campaign effectiveness.
• Deliver personalized experiences and target advertisements where permissible.

You can manage cookie preferences in your browser settings. Note that disabling certain cookies may affect functionality or performance.

10. Marketing and Advertising Practices

We may use personal information (e.g., email addresses) to send promotional materials about our Services or relevant third-party offerings. You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any promotional email.
• Adjusting your account settings (where applicable).
• Contacting us at support@simple720.com.

We may also partner with advertising networks that use cookies or similar technologies to deliver targeted ads and measure effectiveness.

11. De-identified and Aggregated Information

We may convert personal information into de-identified, anonymized, or aggregated forms for research, statistical, or analytical purposes. Such data cannot be used to identify you individually.

12. Third-Party Websites and Services

Our Services may include links to third-party websites or integrations with third-party platforms. We do not control these entities and are not responsible for their privacy practices. We encourage you to review their respective privacy policies before engaging with them or providing your data.

13. Supervisory Authority and Complaints

If you have any concerns about how we process your personal information, you have the right to lodge a complaint with a relevant supervisory authority. In many jurisdictions, this is a data protection authority or similar government body. However, we encourage you to contact us first to address any concerns.

14. Legal Bases for Processing (International Users)

For users in regions governed by data protection laws (e.g., GDPR), our legal bases for processing include:

• Consent: Where you have explicitly consented to specific processing activities.
• Contractual Necessity: To perform our obligations under a service contract (e.g., e-filing services).
• Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your data protection rights.
• Legal Obligation: When processing is required to comply with a legal or regulatory mandate.

15. Automated Decision-Making and Profiling

Simple720 does not use automated decision-making processes that produce legal or similarly significant effects without human oversight. If this changes, we will notify you in advance and offer an opt-out mechanism as required by law.

16. Children’s Information

Our Services are not directed to children under 13 (or under the age required by local law). We do not knowingly collect personal information from children. If we discover such information, we will promptly delete it unless legally required to retain it.

17. Contact Us

For questions or concerns about this Privacy Policy, or to exercise any of your privacy rights, please reach out to us:

Triesten Technologies LLC (Simple720)
Attn: Privacy Officer
4380 Redwood Highway
San Rafael, CA 94903, USA
Phone: +1 (510) 474-1376
Email : support@simple720.com

We are committed to resolving your inquiries professionally and promptly.

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.