Customer Rating | Your Filing Experience | Our Customer Support | Will you use it again | Will you recommend to others | |||||
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Randy KohlscheenApril 07, 2024 |
Excellent | Excellent | Yes | Yes | |||||
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Tommy ByrdFebruary 01, 2024 |
Good | Good | Yes | Yes | |||||
1) Timely confirmation of IRS Rejection & Acceptance. 2) Confirmation number of IRS acceptance of return. |
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Oxana Savin-DerenjJanuary 16, 2024 |
Good | Excellent | Yes | Yes | |||||
all is good |
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Ludia SSeptember 25, 2023 |
Excellent | Excellent | No | Yes | |||||
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Eduardo CabreraAugust 07, 2023 |
Excellent | Excellent | Yes | Yes | |||||
It's simple to use |
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Rosanna WilliamsAugust 03, 2023 |
Excellent | Excellent | Yes | Yes | |||||
I had the absolute pleasure of having Kalai as my support agent, and I cannot express enough how grateful I am for her exceptional service. From the very start to the final submission, Kalai was an invaluable asset, guiding me through the complexities of tax filing with ease and expertise. What impressed me the most was their ability to transform what seemed like a daunting process into a straightforward and comprehensible journey. Throughout the process, Kalai was not only professional but also incredibly patient and approachable. She created an open and friendly environment, making me feel comfortable to ask any question, no matter how simple it was. Kalai took the time to provide detailed explanations, ensuring I fully grasped every aspect of the process. The simple720 platform is very user-friendly, and I like that support is readily available, especially for someone who is not very experienced in this area. |
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Anna PedrazaJuly 31, 2023 |
Excellent | Excellent | Yes | Yes | |||||
Clear instructions, user-friendly site. |
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Ted CockramJuly 28, 2023 |
Good | Good | Yes | Yes | |||||
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Nathan SchaapJuly 26, 2023 |
Good | Excellent | Yes | Yes | |||||
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Kenneth WillmanJuly 25, 2023 |
Excellent | Excellent | Yes | Yes | |||||
The Chat technical support. |
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Mark WallerJuly 25, 2023 |
Excellent | Excellent | Yes | Yes | |||||
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Todd StracenerJuly 25, 2023 |
Excellent | Excellent | Yes | Yes | |||||
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Karen MeredithJuly 19, 2023 |
Excellent | Excellent | Yes | Yes | |||||
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Nicole WoodJuly 11, 2023 |
Excellent | Excellent | Yes | Yes | |||||
It was amazingly simple and straightforward. Thank you! |
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Natalie CostaJuly 10, 2023 |
Good | Excellent | Yes | Yes | |||||
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